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1. #Using skype on mac office 365 for mac
2. #Using skype on mac office 365 install
3. #Using skype on mac office 365 update

It opens automatically to connect you to the meeting. Skype for Business Web App is an alternative way to join the meeting if you don’t have Skype for Business installed. For more information, see Phones and Devices Qualified for Skype for Business.

Also use a high quality headset for better audio. If you have to use wireless connection, make sure you have a strong signal. Use a wired network connection and switch off wireless on your computer. Choose a different one if you'd like.Īudio quality depends on the network and the device you use. The Switch Devices box shows your available audio devices, with the current one selected. If you need to switch to a different audio device, click the Call Controls button, then click Devices. We'll use your feedback to double-check our steps.Note: Make sure you unmute your speakers too!

#Using skype on mac office 365 for mac

If they weren't, and you're still having trouble setting up Lync for Mac 2011, tell us what was confusing or wrong. Were these steps helpful? If so, please let us know at the bottom of this topic. If you still can't connect, or for other issues, see Troubleshoot sign in issues with Lync for Mac 2011 in Skype for Business Online. When I tested the instructions at work, the connection worked the first time. Please verify your logon credentials and try again" or "The service might not be available," the issue might be a connection can't be established with Lync.Īuthor's note: when I tested these instructions from home, where my Internet service isn't very good, I wasn't able to connect and kept getting errors, even after trying for 30 minutes. If you get the message "Lync was unable to sign in. Under Authentication, clear the Use Kerberos box so it's blank. If you get the error message "No Kerberos ticket is detected":Īt the Lync for Mac 2011 sign in page, choose Advanced at the bottom of the page, after typing your Microsoft 365 user ID in both the Email Address box and the User ID box, and entering your password.

#Using skype on mac office 365 install

After you sign in, you'll see the Office 365 admin center.Ĭhoose Install to download the Lync for Mac 11 installation program onto your Mac.Ĭhoose the first one, lync_14._.dmg, to open the installer. Go to and enter your Microsoft 365 user ID and password. You received an email from the Microsoft Online Services Team that contains your Microsoft 365 user ID. To install Lync for Mac 2011, you need to sign in to Microsoft 365 first. When you purchased a Skype for Business Online Plan, you created a Microsoft 365 user ID at the same time, even though you didn't purchase Microsoft 365.

You'll see two Lync programs there.Ĭhoose the first one, lync_.dmg, to open the installer. This is the Lync for Mac 11 update.Īfter the programs are finished downloading, go to Downloads on your Mac. The lync_14._.dmg file is downloaded onto your computer.

#Using skype on mac office 365 update

This is the Lync for Mac 11 installation program.Īfter the Lync for Mac 11 installation program downloads to your Mac, go back to the Skype for Business page, and choose Lync for Mac 2011 update.Īt the Microsoft download center, choose Download to download the Lync for Mac 2011 update program onto your Mac. If you don't see Skype for Business listed, then it's not included with the Microsoft 365 business plan you have. At the top of your Microsoft 365 page, choose > Office 365 settings.Ĭhoose Skype for Business > Install to download the Lync for Mac 11 installation program onto your Mac.